Please read these terms carefully before booking any service with Vital Cleaning Services.
By accessing our website or engaging Vital Cleaning Services for any cleaning service, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services. These terms apply to all clients, visitors, and users of our website.
Vital Cleaning Services provides professional residential, commercial, and exterior cleaning services throughout the Tulsa metro area, including Tulsa, Broken Arrow, Bixby, Owasso, Glenpool, and Jenks, Oklahoma. Services include but are not limited to:
The specific scope of work will be confirmed at the time of booking or in the quote provided to you. We reserve the right to decline any service request at our discretion.
All quotes provided by Vital Cleaning Services are estimates based on the information provided at the time of inquiry. Final pricing may vary if the actual condition or size of the property differs materially from what was described. We will communicate any pricing adjustments before or at the time of service.
We do not charge hidden fees. All charges will be disclosed transparently before work begins. Discounts for military, veterans, and first responders are available upon verification and request.
Appointments are confirmed once we contact you following your quote request. We make every effort to arrive at the agreed-upon time. In rare circumstances (weather, emergency, or circumstances beyond our control), we may need to reschedule. We will notify you as soon as possible if this occurs.
Clients are responsible for ensuring reasonable access to the property at the scheduled appointment time. If our team cannot access the property at the time of service due to circumstances on the client's side, a trip fee may apply.
We understand life happens. We will always try to work with you fairly. If you need to cancel, please call us as soon as possible at 918-921-7115.
Payment is due upon completion of services unless otherwise stated on an estimate or invoice provided to you. We accept cash and credit/debit cards. We do not accept checks.
If paying by credit or debit card, a 3.5% processing fee will be added to your final total at the time of payment. This fee covers the cost of card processing and is non-negotiable.
Payment terms for recurring or commercial accounts will be outlined separately at the time of service agreement. Vital Cleaning Services reserves the right to suspend services for any account with an outstanding balance.
The client is responsible for:
Your satisfaction is our priority. If you are not satisfied with any aspect of the cleaning, please contact us within 24 hours of service completion so we can address the issue promptly. We will make reasonable efforts to return and correct any areas of concern at no additional charge.
Re-clean requests made more than 24 hours after service completion may be handled on a case-by-case basis. We cannot be responsible for conditions that develop after our team has left the property.
Vital Cleaning Services is fully insured. In the rare event that damage occurs due to the direct actions of our team during a cleaning service, we will work with you in good faith to address the situation. Claims must be reported within 24 hours of service completion.
We are not liable for:
Our total liability in any claim shall not exceed the amount paid for the specific service in dispute.
We may photograph our cleaning work (before and after results) for use in our marketing materials, website, and social media. We will not include any personally identifiable information in these photos. If you prefer that we not photograph your property, please notify us before or at the time of service.
Clients who engage Vital Cleaning Services for recurring services (weekly, bi-weekly, monthly) agree to provide reasonable notice before discontinuing service. We ask for at least one full billing cycle's notice (e.g., two weeks for bi-weekly service) before terminating a recurring arrangement so we can adjust our team's schedule accordingly.
The content on myvitalcleaning.com — including text, images, logos, and design — is the property of Vital Cleaning Services. You may not copy, reproduce, or redistribute any content from this website without our prior written consent. This website is provided for informational purposes and to facilitate service requests.
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms. We encourage you to review this page periodically.
These Terms of Service are governed by and construed in accordance with the laws of the State of Oklahoma. Any disputes arising out of or related to these terms or our services shall be resolved in the courts of Tulsa County, Oklahoma.
If you have any questions about these Terms of Service, please contact us:
